We’re sorry to hear that you have bought a code for the wrong service or product. Unfortunately, we can’t withdraw a code or exchange it with a different code after purchase.
Each digital code is unique and can only be issued once. As soon as a code has been made visible to someone, it can’t be sold again. That’s because we aren’t able to determine whether a code has already been used or if it will be used at some time in the future.
The best comparison to this is a traditional recharge card, on which the back has been scratched off. Such a card can’t be resold in a store. We therefore recommend selling the code or exchanging it with someone else.
Have you bought a code for another country? Please contact us!